Job

$48,600.00 – $68,600.00 per year depending on experience

Job Summary:

The Market Development Manager will assist and seek new business by acquiring and inquiring new and current customers. This manager will focus on opening new accounts and complete all proper documents and procedures from start to finish. This manager will also assist with current accounts both in vending and FSOP in updating contracts and follow-ups to stay current with all our programs. Opportunities across our territory will fall into the prevue of this position. Promotions and programs must be created to improve the success of our brands and our customers business. This position will assist in all of the above on Lana’i island.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions:

• Acquire new accounts for the Territory and Help to update new/existing accounts with Look of Success through company-standard sales procedures and templates. 

• Determine the qualified accounts opportunities and investment levels, incremental displays and equipment placements, and promotional programs that could be offered to the new account.  

• Assists Sales & Marketing Manager with establishing goals, objectives, quotas, and analyzing the market to determine sales opportunities and customer needs to grow beverage and frozen products throughout Maui. 

• Communicate with Account Managers, Field Market Manager, Frozen Operations Manager, Frozen Office Manager, and Customer Service Department on information about the new customer.  

• Ensure completion of surveys for potential customers and all credit checks are complete before installations. 

• Assure account and customer standards are met; including proper POS is executed and proper maintenance of company assets (vending machines, coolers, fountains, etc.) 

• Transport, replace, and maintain Point of Sale advertising as appropriate for account. 

• Ensure assets meet minimum performance requirements and develop a plan of action for those assets generating low or zero volume. 

• Review business results with customers on an annual basis, and track activity of account and performance measurements against assigned goals and expectations per customer. 

• Support contract renewal negotiations as requested. 

• General technical knowledge of basic dispensing equipment and requirements. 

• Work closely with Account Managers and Frozen Department to implement and complete store resets on a quarterly/ semi-annual basis.

• Maintains and tracks all beverage and frozen products to ensure the products are fresh, clean, and sales worthy.  

• Must ensure the proper rotation of all products. 

• Assists in creating and maintaining a clean and orderly beverage aisle, shelves, cold space, FLM’s, displays, rack and point of sale both permanently and temporary.

• Will report any unusual product damage or deviation to Field Market Manager and or Sales & Marketing Manager.

• Assists all point of sale merchandising so that any trademark piece is clean, in attractive condition, and positioned in the account in a timely/ current manner. 

• Assist with any deliveries or Hot Shots for beverage and frozen when needed. 

• Maintaining confidential information between employees and staff members. 

• Regular attendance is essential to the successful performance of this position.

Specific Job Knowledge, Skills, and Abilities

Knowledge:

• Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. 
• Customer Service — Knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. 
• English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. 
• Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. 
• Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. 
• Communications and Media — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. 
• Computers and Electronics — Knowledge of processors, chips, electronic equipment, and computer hardware and software, including applications and programming. 
• Mathematics — Knowledge of arithmetic, algebra, geometry, statistics, and their applications. 
• Mechanical — Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

Technological Skills:

• Accounting software 
• Business intelligence and data analysis software 
• Calendar and scheduling software 
• Customer relationship management CRM software 
• Data base management system software 
• Data base reporting software 
• Desktop publishing software
• Document management software 
• Electronic mail software 
• Financial analysis software 
• Graphics or photo imaging software 
• Information retrieval or search software
• Internet browser software 
• Inventory management software 
• Office suite software 
• Operating system software 
• Presentation software 
• Project management software 
• Sales and marketing software 
• Spreadsheet software 
• Word processing software 

Skills:

• Persuasion — Persuading others to change their minds or behavior. 
• Active listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. 
• Speaking — Talking to others to convey information effectively. 
• Coordination — Adjusting actions in relation to others’ actions. 
• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. 
• Negotiation — Bringing others together and trying to reconcile differences. 
• Reading Comprehension — Understanding written sentences and paragraphs in work related documents. 
• Service Orientation — Actively looking for ways to help people. 
• Social Perceptiveness — Being aware of others’ reactions and understanding why they react as they do. 
• Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making. 
• Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. 
• Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one. 
• Instructing — Teaching others how to do something. 
• Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. 
• Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system. 
• Writing — Communicating effectively in writing as appropriate for the needs of the audience. 
• Time Management — Managing one’s own time and the time of others. 
• Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. 
• Management of Financial Resources — Determining how money will be spent to get the work done, and accounting for these expenditures. 
• Mathematics — Using mathematics to solve problems.

Abilities:

• Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences. 
• Oral Expression — The ability to communicate information and ideas in speaking so others will understand. 
• Written Comprehension — The ability to read and understand information and ideas presented in writing. 
• Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. 
• Written Expression — The ability to communicate information and ideas in writing so others will understand. 
• Speech Recognition — The ability to identify and understand the speech of another person. 
• Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense. 
• Speech Clarity — The ability to speak clearly so others can understand you. 
• Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). 
• Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). 
• Near Vision — The ability to see details at close range (within a few feet of the observer). 
• Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity). 
• Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways. 
• Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem. 
• Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem. 
• Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.

Work Styles:

• Integrity — Job requires being honest and ethical.
• Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
• Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
• Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
• Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
• Initiative — Job requires a willingness to take on responsibilities and challenges.
• Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
• Concern for others — Job requires being sensitive to others’ needs and feelings and being understanding and helpful on the job. 
• Persistence — Job requires persistence in the face of obstacles. 
• Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
• Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
• Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
• Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
• Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
• Independence — Job requires developing one’s own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
• Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.

Supervisory Responsibilities:

None

Physical Demands:

• Walking, standing, and driving are required for the majority of the working day. 

• Must be able to lift up to 20-55 lbs. frequently.

• Requires writing, standing, sitting, walking, repetitive motions, pulling, pushing, grasping, listening and hearing ability and visual acuity.

• Talking and hearing occurs continuously to communicate with peers, customers, and management. 

• Ability to receive detailed information through words and vision.

• Must have finger dexterity to be able to operation phone, filing cabinets, computer, electronics, printers, electric typewriter, fax machines, photocopiers, dolly and other office equipment as needed. 

• Will be subject to hazards including mechanical parts, moving vehicles, electrical current, exposure to high heat or exposure to chemicals. 

• Will be working in both inside and outside environmental conditions.

Qualification Standards

Required Education:

• High school diploma or GED 

Required Experience:

• Required 2 + years of beverage experience 
• Preferred 1 + years of warehouse experience 
• Preferred 1 + years of merchandising experience 
• Preferred beverage vending experience 

Licenses or Certificates:

• Traffic Abstract with safe driving record and valid Hawai’i Driver’s License.
• Forklift Certification
• Electric and Manuel Pallet Jack Certification

Grooming

All employees must maintain a neat, clean, and well-groomed appearance per Maui Soda & Ice Works, Ltd. 

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Duties, responsibilities and activities may change at any time with or without notice.

Maui Soda & Ice Works, Ltd. is an Equal Opportunity Employer. Race, color, religion, age, sex, disability, marital or veteran status, place or national origin and other categories protected by federal, state, or local law are not factors in employment, promotion, compensation or working conditions.