Title: Pre-CDL/Frozen Flex

Job Information:

  • Complete daily orders in an accurate and efficient manner.
  • Reads and efficiently works from routing manifest to deliver products to customers using truck, forklift, and pallet jack and/or hand truck.
  • Accurately records invoices, credits, or other instructional information on the truck route manifest, complying with any special instructions for proper and efficient delivery.
  • Safely and efficiently delivers product to customer per instructions.
  • Collects money from customers, makes change, and records transactions through eoStar system.
  • Maintains accurate records of route, follows check-in procedures, verifying accurate payment for invoices and collects any credits from the customer.
  • Assists customers during delivery as needed.
  • Follows correct procedures to document customer receipt of product, omission or error; collect payment through eoStar or through cash payment.
  • Listen to service complaints and direct to appropriate party/parties (warehouse or sales).
  • Place stock on shelves or racks.
  • Collects or picks up empty containers, rejects, or unsold merchandise.
  • Issues or obtains customer signature on receipt for pickup or delivery.
  • Perform pre-trip/post-trip inspection of assigned vehicle and completes pre-trip/post-trip report; distribute as directed.
  • Must practice Good Manufacturing Practice (GMP) and Good Sanitation Practices (GSP).
  • Assist in the ice cream production process including: setup, picking and handling of ingredients and supplies, following formula, and the cleaning and sanitation of the work area for the next day.
  • Record production and test data for each food product batch, such as the ingredients used, temperature, test results, and time cycle.
  • Follow recipes to produce food products of specified flavor, texture, clarity, bouquet, or color.
  • Set up, operate, and tend equipment that cooks, mixes, blends, or processes ingredients in the manufacturing of food products, according to formulas or recipes.
  • Mix or blend ingredients, according to recipes, using a paddle or an agitator, or by controlling vats that heat and mix ingredients.
  • Clean and sterilize vats and factory processing areas.
  • Select and measure or weigh ingredients, using English or metric measures and balance scales.
  • Turn valve controls to start equipment and to adjust operation to maintain product quality.
  • Press switches and turn knobs to start, adjust, and regulate equipment, such as beaters, extruders, discharge pipes, and salt pumps.
  • Observe gauges and thermometers to determine if the mixing chamber temperature is within specified limits, and turn valves to control the temperature.
  • Observe and listen to equipment to detect possible malfunctions, such as leaks or plugging, and report malfunctions or undesirable tastes to supervisors.
  • Fill processing or cooking containers, such as rotating cookers, pressure cookers, or vats, with ingredients, by opening valves, by starting pumps or injectors, or by hand.
  • Modify cooking and forming operations based on the results of sampling processes, adjusting time cycles and ingredients to achieve desired qualities, such as firmness or texture.
  • Complete video jet setup, video cleaning, video maintenance, and video re-filling for production.
  • Examine, feel, and taste product samples during production to evaluate quality, color, texture, flavor, and bouquet, and document the results.
  • Inspect and pack the final product.
  • Manipulate products, by hand or using machines, to separate, spread, knead, spin, cast, cut, pull, or roll products.
  • Give directions to other workers who are assisting in the batch making process.
  • Operate refining machines to reduce the particle size of cooked batches.
  • Place products on carts or conveyors to transfer them to the next stage of processing.
  • Homogenize or pasteurize material to prevent separation or to obtain prescribed butterfat content, using a homogenizing device.
  • Follow procedures, process, testing, safety, and have chemical knowledge for the CIP and COP process of production.
  • Maintain and organize inventory of ice cream and frozen foods in subzero freezer temperatures for delivery and/or will-calls to customers serviced by the Company.
  • Maintains mix ingredient inventories by rotating properly.
  • Must keep storage areas neat and clean of any rubbish or foreign objects.
  • Operate continuous freezers on production floor.
  • Follow machinery maintenance program.
  • Assists with Food Safety assessments and validations of the product process, manufacturing process, Hazard Analysis Critical Control Point (HACCP), Hazard Analysis and Risk-based Preventive Controls (HARPC) food safety plans, and food quality plans.
  • Maintaining confidential information about the production of ice cream.
  • Regular attendance is essential to the successful performance of this position.
  • Must have a positive work attitude and work will with management/ associates.
  • Hourly range: $19 – $26.

Physical Demands

  • Must be able to lift up to 50-70 lbs. continuously.
  • Must be able to operate pallet jack and hand cart to transport products all in a safe manner.
  • Requires writing, standing, sitting, walking, repetitive motions, pulling, pushing, grasping, listening and hearing ability
  • The worker will be required to have visual acuity to operate 10,001 + GVWR or less and/ or heavy equipment.
  • This position is subject to both environmental conditional occurring inside and outside.
  • This position is subject to hazards such as moving vehicles/equipment.
  • Talking and hearing occurs continuously to communicate with peers, customers, and management.
  • Ability to receive detailed information through words and vision.

Qualification Standards


  • 21 years of age per DOT requirements.

Required Education:

  • High School Diploma or GED.

Preferred Experience

  • 6+ months of delivery experience.

Licenses or Certificates Required:

  • Traffic Abstract with safe driving record and valid Hawai’i Driver’s License.
  • Must be able to acquire CMV Medical Examiner’s Certificate and Airport Operation Access badge.


  • Forklift Certification Electric, Manuel Pallet Jack Certification, and Food Handler Certification