Join The Family

• Determine the qualified accounts opportunities and investment levels, incremental displays and equipment placements, and promotional programs that could be offered to the new account.
• Assists Frozen Operations Manager and Frozen Office Manager with establishing goals, objectives, quotas, and analyzing the market to determine sales opportunities and customer needs to grow frozen products on assigned routes.
• Ensure completion of surveys for potential customers and all credit checks are complete before installations.
• Follow up on new account leads, assist in presentation of frozen products and samples to new and current customers. 
• Assist in the completion of all new account paperwork and equipment installation paperwork. Managing, tracking, updating, and filing of all frozen equipment used by customers and frozen contracts. 
• Assure account and customer standards are met; including proper POS is executed and proper maintenance of company assets (vending machines, coolers, fountains, etc.) 

Qualification Standards:

• Required- 18 years or older, high school diploma or GED.
• Required licenses include a clean traffic abstract and a valid driver’s license for operating a company vehicle

• The merchandiser will visit all major markets with a Company owned vehicle to merchandise and maintain products by stocking, rotating, and building displays.
• Will follow merchandising schedule to visit all major markets for the day and week.
• Maintains and tracks all beverage products to ensure the products are fresh, clean, and sales worthy.
• Must ensure the proper rotation of all products.
• Will communicate date-stressed products to Account Managers and Sales Managers.
• Assist with building displays at key accounts in a safe manner, and working with Account Managers to ensure the displays are attractive and to schematic standards.
• Assists in creating and maintaining a clean and orderly beverage aisle, shelves, cold space, FLM’s, displays, rack and point of sale both permanently and temporary.
• Will report any unusual product damage or deviation to Account Managers, Sales Managers, and or Category Merchandising Manager.
• Assists all point of sale merchandising so that any trademark piece is clean, in attractive condition, and positioned in the account in a timely/ current manner.

Qualification Standards:

• Required- 18 years or older, high school diploma or GED.
• Required licenses include a clean traffic abstract and a valid driver’s license for operating a company vehicle, with Forklift Certification and Electric and Manual Pallet Jack Certification preferred.
• DOE $20 – 26/hour

The Field Service Technician I position will be entrusted with repairing Company owned equipment at various customer locations with constant training from a Field Service Technician II and or Field Service Technician III.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions

• Will work and train alongside a Field Technician II or III on fountain, vending, cooler, and freezer equipment.
• Will assist Field Technician II or III on the documentation of all installations, removals, maintenance or repair requests that come from the Customer Care Clerk as well as completing work orders and obtaining the proper signatures.
• Will assist Field Technician II or III with any repairs, installations or removals of fountains, vending, or coolers.
• Must be able to service any customer on the cleaning of bar guns and fountain dispensers.
• Must be able to keep all equipment and parts in warehouse organized, and have full accountability of all inventories of both parts and equipment.
• Must use forklift, hand truck, appliance hand truck, and or platform lift to properly move equipment into or out of customer location.
• Must be able to maintain the cleanliness of vehicles assigned to you by the Company.
• Operating a Company vehicle for the purpose to complete job duties/tasks.
• Maintaining confidential information between employees and staff members.
• Regular attendance is essential to the successful performance of this position. This position will require night shifts, on-call shift, weekends, and holidays.

Specific Job Knowledge, Skills, and Abilities

• Must be able to speak, read, write and understand the primary languages used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both written and verbal.
• Must be able to work independently with little supervision.
• Must possess excellent customer service skills.
• Must possess basic computational skills.
• Knowledge of computer accounting programs as well as math skills.
• Ability to maintain excellent relations with staff and customers as well as confidentiality at all times.

Supervisory Responsibilities

• None

Physical Demands

• Must be able to lift up to 50 lbs. continuously. Will be required to occasionally exert up to 75-400 pounds of force, frequently to move equipment.
• Required the repetitive motion of pulling, pushing, grasping products to move from on property, from Company vehicle, and from customer accounts.
• Requires writing, standing, sitting, walking, and hearing ability and visual acuity.
• Talking and hearing occurs continuously to communicate with peers, customers, and management.
• Ability to receive detailed information through words and vision.
• This position will be subject to both inside and outside environmental conditions.

Qualification Standards

Required Education

• High school diploma or GED

Required Experience

• Preferred retail & field technician experience  

Licenses or Certificates

• Electric and/Manuel Pallet Jack Certification
• Forklift Certification
• Clean driving record
• Valid Driver’s License

Grooming

• All employees must maintain a neat, clean, and well-groomed appearance per Maui Soda & Ice Works, Ltd.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Duties, responsibilities and activities may change at any time with or without notice.

$21-26/hour Depending on Experience

$25.00 – $31.00 per hour

• Reads and efficiently works from routing manifest to deliver products to customers using truck, forklift, and pallet jack and/or hand truck.
• Accurately records invoices, credits, or other instructional information on the truck route manifest, complying with any special instructions for proper and efficient delivery.
• Safely and efficiently delivers product to customer per instructions.
• Collects money from customers, makes change, and records transactions through eoStar system.
• Maintains accurate records of route, follows check-in procedures, verifying accurate payment for invoices and collects any credits from the customer.
• Assists customers during delivery as needed.
• Follows correct procedures to document customer receipt of product, omission or error; collect payment through eoStar or through cash payment.
• Listen to service complaints and direct to appropriate party/parties (warehouse or sales).
• Place beverage stock in key accounts back stock.
• Communicate with Account Managers on the assorted beverage stock.
• Collects or picks up empty containers, rejects, or unsold beverage merchandise.
• Issues or obtains customer signature on receipt for pickup or delivery.
• Perform pre-trip/post-trip inspection of assigned vehicle and completes pre-trip/post-trip report; distribute as directed.
• Will be responsible for the delivery and unloading of beverage products to customers with a vehicle weighing 26,001 + and combination
• Regular attendance is essential to the successful performance of this position.

Qualification Standards:

Required

• 21 years of age per DOT requirements

Required Education:

• High School Diploma or GED.

Preferred Experience:

• 6+ months of delivery experience.

Licenses or Certificates Required:

• Traffic Abstract with safe driving record and valid Hawai’i Driver’s License.
• Must be able to acquire CMV Medical Examiner’s Certificate and Airport Operation Access badge
• Preferred: Forklift Certification Electric and Manuel Pallet Jack Certification.

$25-31/hr

$20.00- $26.00/hr depending on experience

Essential Functions

• Will follow merchandising schedule to visit all major markets for the day and week.
• Maintains and tracks all beverage products to ensure the products are fresh, clean, and sales worthy.
• Must ensure the proper rotation of all products. Will communicate date-stressed products to Account Managers and Category- Merchandising Manager.
• Assist with building displays at key accounts in a safe manner, and working with Account Managers to ensure the displays are attractive and to schematic standards.
• Assists in creating and maintaining a clean and orderly beverage aisle, shelves, cold space, FLM’s, displays, rack and point of sale both permanently and part-time.
• Will report any unusual product damage or deviation to Account Managers, Sales Managers, and or Category Merchandising Manager.
• Assists all point of sale merchandising so that any trademark piece is clean, in attractive condition, and positioned in the account in a timely/ current manner.
• Operating a Company vehicle for the purpose to complete job duties/tasks.
• Regular attendance is essential to the successful performance of this position.

Requirements

• 18 years or older   

Required Education

• High School Diploma or GED

Required Licenses or Certificates

• Safe driving record
• Valid Hawai’i Driver’s License.